iTrace - Frequently Asked Questions
Why should I use iTrace?
Using iTrace allows you to access an array of individual information through one provider. No software or integration is required.
Do I have to pay a monthly or annual subscription to get access credit enquiries?
No. You only pay per enquiry made.
How do I pay for my enquiries?
You can prepay by EFT or Cell Pay Point.
Is iTrace a different company to MyGate?
No, iTrace is a MyGate product.
How does MyGate get access to credit information?
MyGate is integrated into Transunion ITC and is able to request credit reports in real-time.
Who can help me to understand how to interpret my report?
MyGate has a dedicated team to assist you with any enquires you may have.
Do I have to get consent of a consumer before requesting a consumer enquiry report on them?
Yes, a consumer must give consent before requesting a consumer inquiry report.
Do I have to get consent of a business before requesting a business enquiry report on them?
Consent is not required.